New from the Blog: Tour of your MozyHome Account
Join us for Part 1 and 2 in our series where we provide a detailed tour of the MozyHome account settings.
May's Webinar: How long does my data stay on Mozy servers? This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!
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It shouldn't matter how many servers a user is logged in at. Also we don't limit upload speeds on our servers so if the backup is taking too long and bandwidth throttling is disable then you could test the backup on a different network.
It almost sounds like the backup is stuck rather than just running slow and if so can you tell us what is displayed on the Mozy status window.
Do you know if there is any antivirus running as Angelina mentioned? I've seen antivirus run for years on a computer and unexpectedly out of nowhere start blocking Mozy from backing up.
If there are any antivirus/anti-malware programs then program exclusions for Mozy need to be added. You may add the Mozy install folder under C:\program files\ Mozyhome(or Mozypro) or if folder exclusion are not an option then you may add the 4 EXE files in C:\program files\ Mozyhome(or Mozypro) called Mozyhomestat.exe, Mozyhomeutil.exe, Mozyhomeconf.exe, and Mozyhomebackup.exe.