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/t5/Mozy-for-Windows/MozyClientError3-NO-BACKUP-for-2-Weeks/td-p/93895

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Termite
Spy
(3)
Solved (Go to Solution)

MozyClientError3 NO BACKUP for 2 Weeks

MozyClientError3 NO BACKUP for 2 Weeks. When is there going to be a fix?
Termite
0 Reps
ScottS1
Moderator
(182)

Re: MozyClientError3 NO BACKUP for 2 Weeks

@Termite

 

At this time the forecasted fix will be this coming Monday. We sincerely apologize for any frustrations encountered and would encourage you to check your backups frequently on Monday. I like suggesting to run a manual backup once every 4 hours for enough time to pass for a fix to be implemented on that day.

 

Regards,

 

Scott

Mozy Forum Moderator

Termite
Spy
(3)

Re: MozyClientError3 NO BACKUP for 2 Weeks

Hope we get a refund for the hree weeks that we can't backup anything.
Termite
0 Reps
JaredG
Moderator
(825)

Re: MozyClientError3 NO BACKUP for 2 Weeks

@Termite

 

I have sent you a privet message.

 

Please check,

 

Thank you,

Jared
Mozy Support
0 Reps
JaredG
Moderator
(825)

Re: MozyClientError3 NO BACKUP for 2 Weeks

@Termite

 

This thread is directly related to this thread here, and we are still on track to release this fix on Monday the 22nd.

 

Please post any questions or comments.

 

Thank you,

Jared
Mozy Support
0 Reps
JaredG
Moderator
(825)

Re: MozyClientError3 NO BACKUP for 2 Weeks

@Termite

 

Did you get the privet message I sent you?  Also I'm showing that your backups have been working sense yesterday.

 

Please post any questions or comments.

 

Thank you

Jared
Mozy Support
0 Reps
Termite
Spy
(3)

Re: MozyClientError3 NO BACKUP for 2 Weeks

Yes, it seems to be working now. I did get your private message. I was wondering why I was moved from cook to student?

Termite
ScottS1
Moderator
(182)
Solution

Re: MozyClientError3 NO BACKUP for 2 Weeks

@Termite

 

I'm really glad backups are back on track! We sincerely apologize for the frustration encountered with ClientError3! As far as your ranking changing...

 

That's great! You've leveled up essentially due to your involvement with our community and your rank has increased. I've included an article below describing the different ranks in our community.

 

- https://blog.mozy.com/s/article/New-ranks-in-the-community

 

Essentially the more involved you are, the sooner you will rank up. We always enjoy knowing community members are active and can provide feedback and suggestions to other users and welcome any positive assistance.

 

We will mark this thread as resolved since ClientError3 has been resolved for you. Kindly open a new thread if you have any additional questions. Thank you for your involvement. We truly welcome constructive knowledge!

 

Regards,

 

Scott

Mozy Forum Moderator

0 Reps