We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I've had to replace my OS several times over because acronis TrueImage is apparentlyworthlesswith Windows 10 and their new BCDedit multiple image schema. In the meantime I've discovered that Mozy is a bit of a mess as well in that there is no backup/restore of the Mozy backup schema. WhattheF*ck!
@rcmozy, Were you able to salvage anything from your old image? Specifically a file called conf.dat located in C:\Program Files\MozyHome\Config . The conf.dat file is where your backup selection is stored. If you don't have a copy of this file, let me know and I'll set up a support case, so you can verify your account, which will allow me to send you an e-mail with your conf.dat attached.