We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
MozyHome keeps saying it's over it's limit but it shouldn't be. I changed nothing. I did a disc clean up. And I went into Mozy settings/ more settings & deleted files for it to back up so it won't be over the limit. But nothing works.
I went and checked your account and it looks like you were able to get your account under your quota. Usually just selecting different files for backup resolves the issue, though you may have to do it a few times until you are under the said quota.
Benjamin_C ~Mozy Support
PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!