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Install missing digital signature ?

New version did not work for me.  I have been trying to get this to install for over two hours.  Nothing works   All Windows 10 updates are installed.  Very frustrating program.


Re: install missing digital signature ?

Have you tried what was said earlier in this thread, aka uninstalling Mozy, then installing an older version:


If so, what specific errors pop up when you try to do the install?

~Mozy Support

PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!

Re: install missing digital signature ?

@leslie2   Was the information provided in this thread helpful in answering your questions?

If this helped you, please like the response given and press Accept as Solution.

Thank you,



Re: Install missing digital signature ?



I'm seeing two successful manual backups from the 19th and two successful automatic backups from yesterday and today. 


If you have any other questions please post in the community any time other wise please mark post in this thread as solved that was the solution to your issue.


Thank you,

Mozy Support
Community Manager

Re: Install missing digital signature ?

HI @leslie2,


It looks like we haven't heard from you in a while. Since your backups are now running successfully and you haven't responded, we're hoping it's all resolved and we're going to go ahead and mark this thread as solved. If for any reason it's not, or you have any further questions or concerns, don't hesitate to reach out to us here or contact support directly.


Thank you very much for using the Mozy Community.

Angela G.
Community Moderator/Technical Support