[#1]

All of my website folders are properly backed up except the most important, most active one , where only a single .GIF file is backed up.  Why would this be happening?

[#2]

Do you have it selected from the File system tab, or do you just have the backup sets?

[#3]

I'm not sure how I designated it, but it seems odd either way.  I  have a folder, My Websites, with subfolders for each site.  My question is, why are all the other subfolders backed up fully except one? And why is one tiny file in that folder backed up?

[#4 · Accepted solution]

Thor,

We would have to look at your configuration and possibly your log files. If you are a paid user please log in to http://support.mozy.com and create a case or use the live chat so we may assist you.