Alert: Attention macOS High Sierra Users: We are aware there may be some compatibility issues between macOS High Sierra and Mozy. Your backed up data remains protected. We will continue to provide updates as they become available.
I had to erase my whole drive and do a new install of Windows 10. Then I did a full restore. There were several applications that were not restored like Netbeans my compiler. Why did it not get restored?
Mozy is not meant to backup applications, programs, or settings files. While you typically can select these files (it requires you specifically enable the ability in your Options > Advanced tab, and then go in and manually select them) we do not recommend it. Programs need to be installed properly from their original sources.
Mozy is actually meant more for the data, pictures, documents, etc. that go with those programs.
Just checking in. Did you need further clarification on this? Generally our software targets these files at default levels:
If you are intending on backing up an entire application, our software needs to specify those exact targets. Normally applications are not included at default levels. You have to specify that under:
- Backup Sets
- File System
Typically those locations are found in:
- C:\Program Files
- C:\Program Files (x86)
But that still won't include everything. Many applications are reliant on registry keys being active and existing for the program to work. So even if you targeted those programs in C:\Program Files or (x86), the program likely would still struggle opening due to those missing registry keys (After a fresh OS reinstall).
We haven't heard from you in some time, so we're hoping this means that it is resolved and we're going to go ahead and mark this thread as solved. If you need anything further, please don't hesitate to let us know.