We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
FilterError0 & MozyFilter failed to start Windows 7
I noticed that I haven't had a successful backup for 4 days and the history shows FilterError0. When I click on the link it brings me to your page which instructs to download the latest version which I did - version 184.108.40.2065-89007. During the installation I got an error that said MozyFilter failed to start. When I searched the knowledge base the page offered a link to an SHA-2 patch, but there was no patch to install on that page. Please advise.
Re: FilterError0 & MozyFilter failed to start Windows 7
I'm getting the same error (filtererror0) and already have the patch installed. I tried installing the C++ redistribs and running the net start command to start the filters. I added file and folder exclusions for Mozy in my anti-virus and reinstalled Mozy. I still get filtererror0! Please help!