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FilterError0 & MozyFilter failed to start Windows 7



I noticed that I haven't had a successful backup for 4 days and the history shows FilterError0. When I click on the link it brings me to your page which instructs to download the latest version which I did - version During the installation I got an error that said MozyFilter failed to start. When I searched the knowledge base the page offered a link to an SHA-2 patch, but there was no patch to install on that page. Please advise.


Thank you,



Re: FilterError0 & MozyFilter failed to start Windows 7

Hi Rhonda,


You can download the patch here:


Let me know how that goes


Re: FilterError0 & MozyFilter failed to start Windows 7

It worked - thank you very much!!

Community Manager

Re: FilterError0 & MozyFilter failed to start Windows 7

@Rhonda1 - Please let us know if there are any other questions we can help answer for you. 


Thank you for using the Mozy forums!

Shawn L.
Community Manager