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abreaves
Cook
(1)
Solved (Go to Solution)

File Size Backed Up Never Changes

Every time Mozy runs a backup, the Summary shows that the same amount of files were backed up (6441) and the size of Files Backed Up (4.2 GB).  The history correctly shows the various numbers of files with various sizes that were encoded and transferred. The size transferred also shows correctly in history. Is there a way to correct this so the summary window correctly shows how many files and sizes were correct backed up?

HashemH
Moderator
(262)
Solution

Re: File Size Backed Up Never Changes

The numbers that are reported in the History and what is on the backed match as you pointed out. These are the number of files and the size that were backed up in the last attempt. If there are no changes to files or there are no new items, then the Summary shows the size of the current backup and number of files selected for backup only.

If a response has resolved your issue, please mark it as a solution to help the Mozy community.

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0
momkat
Samurai Level 2
(80)

Re: File Size Backed Up Never Changes

 If there are  changes to files or there are  new items, why does the File Size Backed Up Never Change?  I have deleted many files so shouldn't the size of the current backup change?

0
Benjamin_C
Moderator
(191)

Re: File Size Backed Up Never Changes

The 'files backed up' section of the Mozy Status won't change until the next backup is ran. As for the Mozy Settings, de-selecting a folder for backup should change the quota's it needs immediately, but sometimes the change is so small it doesn't show up. 

Benjamin_C
~Mozy Support

PS: If a response has resolved your issue, please mark it as a solution to help the Mozy Community!
0
JaredG
Moderator
(654)

Re: File Size Backed Up Never Changes

@momkat

 

As Benjamin_C was had mentioned , you probably only delete very small file not enough to make much of a difference in the backup selection, or you deleted files that were not selected for backup.

 

Please post any other questions or comments.

 

Thank you,

Jared
Mozy Support
0
ScottS1
Moderator
(86)

Re: File Size Backed Up Never Changes

@momkat

 

Did you have any other concerns we could help address? Were you able to follow the steps suggested?

 

Regards,

 

Scott

Mozy Support

0
JaredG
Moderator
(654)

Re: File Size Backed Up Never Changes

@abreaves

 

Did HashemH answer your question?  I agree with the way HashemH answered your question and should make sense as to why the data is displayed the way it is.   

 

Please post any other questions or comments.

 

Thank you,

Jared
Mozy Support
0
angelag
Community Manager
(1191)

Re: File Size Backed Up Never Changes

@abreaves,

 

We haven't heard from you in quite some time, so we're hoping that this means it is resolved and the answers provided here have helped you. We're going to go ahead and mark this thread as solved. Please don't hesitate to let us know if you have any further questions or concerns.

Angela G.
Community Moderator/Technical Support
0