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MaryF
Cook
(0)
Solved (Go to Solution)

Editing backup sets

I have edited a backup set to 199 files and 775 KB files.  MozyHome - Settings shows over 2 GB.  

 

I closed and went back in to settings.  It is showing Files 23/2297  size 6.4GB.  This doesn't match what I have selected at all.  What's going on?

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JaredG
Moderator
(530)
Solution

Re: Editing backup sets

@MaryF

 

Thank you for posting in the Mozy community.

 

Depending on your computers Windows UAC security settings you may not be seeing your entire file selection.

 

First make sure you are logged into your Windows user account that has access to the data you want backed up or make sure that you are logged in as an admin. 

 

Also there is a link that you will find above the "Help, Ok, and Cancel" buttons in the Mozy settings called "Change settings that are currently unavailable" colored blue.  When you click on this link in the Mozy settings, it will close the Mozy settings and reopen the settings allowing you through Windows UAC security so you can see all files selected for backup.

 

Once the Mozy settings reopen you can see the total file selection size reporting next to where it says "This Device" at the bottom of the Mozy settings in the "File System" and "Backup Sets" tabs.

 

Mozy Settings.JPG

 

Please post any questions or comments.

 

Thank you,

Jared
Mozy Support
Telemachus
Moderator
(61)

Re: Editing backup sets

@MaryF

 

Just checking in. Did you have questions regarding Jared's previous message?

 

Regards,

Telemachus,

Mozy Support

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JaredG
Moderator
(530)

Re: Editing backup sets

@MaryF


We haven't heard back from you since your initial post.  Did the instructions I post help?

 

Please post any questions or comments, otherwise please mark this thread a solved.

 

Thank you,

Jared
Mozy Support
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ScottS1
Moderator
(153)

Re: Editing backup sets

@MaryF

 

We will now mark this thread as resolved. If you need anything else, let us know!

 

Regards,

 

Scott

Mozy Forum Moderator

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