dumjokes
Cook
(0)
Solved (Go to Solution)

Deleting account status messages

I let my original account expire and after adding myself to my wife's account, I deleted my original account.  Every time I start my compter now, I get two messages.  One that states I have not backed-up for more than seven days and the other telling me my account has expired.  How do I get rid of these messages?

jeffwi
Moderator
(37)
Solution

Re: Deleting account status messages

dum jokes,

 

It may be saying that because your account is still suspended and NOT actually deleted.  The one message is coming from your the Mozy backup software stating that it has not been backed up in x number of days.  You can get rid of both issues by either putting in a valid credit card (updating the card) or deleting the account (try loging in to see account status) and uninstalling the Mozy backup software from the machine.

 

Thank you,

 

Jeffwi

Mozy Support

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