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04-01-2017 11:50 AM
I just opened a case for you which would have sent you out an email. The refund has been processed and I'll update you on the status via email. Thank you for your patience.
04-01-2017 05:40 PM
@Jeffreystec - It looks like your case is updated and you're awaiting your refund. Please let us know if there is anything else we can answer for you. If not, we'll go ahead and mark this thread as resolved later in the week.
Thank you for using the Mozy forum!
04-03-2017 04:33 PM
We haven't heard from you recently and will mark the case as resolved. Let us know if you need anything else!
04-05-2017 03:53 PM