Alert: Attention macOS High Sierra Users: We are aware there may be some compatibility issues between macOS High Sierra and Mozy. Your backed up data remains protected. We will continue to provide updates as they become available.
Latest from the Blog: Thinking About Signing Up for MozyPro? Are you a new customer looking to protect your business data? Or maybe you're a MozyHome user who needs to make sure their work-related documents are protected and are thinking of upgrading to MozyPro? See why you should and how to do it in today's post...
Yes, I am still waiting to get back to that customers site. Probably will not be until some time next week. They want me to wait until I also have other things to do there, so that they don't have to pay a trip charge just for this one thing.
The customer had another item for me to take care of so I went back on site last night. I tried various things (no Anti-Virus installed, no programs running in the background, etc.) but no luck. Mozy tech support closed the case on me so I guess the customer will just have to live with Mozy not working correctly. Thanks for all of the help anyway. Seems this is getting to be the norm with Mozy in the last few months. Always something not working correctly with Mozy and no way of fixing it. Never had a Mozy problem on any computer for years until the last few Mozy updates.