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eddi
Student
(0)
Solved (Go to Solution)

AppData->Roaming problem

The AppData->Roaming folder does not show in MozyHome. All the proper checkboxes are checked in advanced settings, in fact all other hidden/system folders show just fine, including AppData->Local.

 

Help?

0
username...

Master Level 1
(2597)

Re: AppData->Roaming problem

Vista?

Windows 7?

MozyHome?

MozyPro?

Version 2.2.2.3?

===========================================
I am not a Mozy employee. I am just a long time user.
http://mozy.com/downloads/mozysetup.exe
http://mozy.com/downloads/mozyprosetup.exe
0
eddi
Student
(0)

Re: AppData->Roaming problem

Windows 7 64, MozyHome 2.2.2.3

0
username...

Master Level 1
(2597)

Re: AppData->Roaming problem

I only have W7 32bit to test on - but no problems:

roaming.JPG

 

 

I'm not sure if this setting will matter to your setup:

change.JPG

===========================================
I am not a Mozy employee. I am just a long time user.
http://mozy.com/downloads/mozysetup.exe
http://mozy.com/downloads/mozyprosetup.exe
0
eddi
Student
(0)

Re: AppData->Roaming problem

I see Local and LocalLow but not Roaming :smileysad:

 

I do have extra settings enabled and running it as an admin.

0
username...

Master Level 1
(2597)

Re: AppData->Roaming problem

Maybe someone with W7 64bit can confirm.

===========================================
I am not a Mozy employee. I am just a long time user.
http://mozy.com/downloads/mozysetup.exe
http://mozy.com/downloads/mozyprosetup.exe
0
Arrbi
Cook
(0)

Re: AppData->Roaming problem

I have W7 64bit  and I also have this problem.

 

Mozy Ver 2.10.3.0

0
Jamesde
Employee
(85)
Solution

Re: AppData->Roaming problem

I am running Win 7 Ent 64-bit on my laptop here in our office.  I currently have the 2.12.0.137 version installed, and can see:

 

Roaming , LocalLow, and Local folders under the following directory:

 

Computer \ User \ AppData \

 

Make sure that you have the following option checked in your MozyHome Settings OPTIONS / ADVANCED tab:

 

    "Allow backup and display of protected operating system files"

 

Let me know if that helps,  If not, it is possible that that folder may have been on a greylist for a few of those previous versions.

 


James

 

Mozy
L2 Premium Support Engineer

Don't forget to mark posts you feel are legitimate resolutions and give reps to posts you like as well!

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0
Arrbi
Cook
(0)

Re: AppData->Roaming problem

Thanks for the prompt respond.

 

I see what you are saying but on my PC (Mozy Release 2.10.3) that option line is greyed out. The web site shows that this is the latest release available to the public.

0
username...

Master Level 1
(2597)

Re: AppData->Roaming problem


Arrbi wrote:...that option line is greyed out...

Click on the option shown in the second image in this post.

 

 


Arrbi wrote:...Mozy Release 2.10.3....The web site shows that this is the latest release available to the public.

Correct, but there is a beta version being tested - see this thread.

 

The latest beta version can be downloaded here:

http://mozy.com/downloads/mozy-2_12_0_137.exe

===========================================
I am not a Mozy employee. I am just a long time user.
http://mozy.com/downloads/mozysetup.exe
http://mozy.com/downloads/mozyprosetup.exe
0