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JennyLucia
Assassin
(8)
Solved (Go to Solution)

Allowing Mozy Home To Change Hardware On My Computer

I keep getting messages popping up in a box asking me if i will authorize Mozy to make changes to my computer's hardware.  With all the scams going on I want to make sure this is Mozy.  And if it is Mozy, I want to know what I would be authorizing them to do on my hard drive. I do not want to automatically be upgraded to a paying plan.

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ScottS1
Moderator
(105)
Solution

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

So long as it shows our digital signature then you are fine. Let us know if this helps!

 

Regards,

 

Scott

Mozy Forum Moderator

ScottS1
Moderator
(105)

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

We have not heard from you recently and will be marking this thread as resolved soon. Was the solution I provided helpful?

 

Regards,

 

Scott

Mozy Forum Moderator

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JennyLucia
Assassin
(8)

Re: Allowing Mozy Home To Change Hardware On My Computer

As I said in my original question  I keep getting messages popping up in a box asking me if i will authorize Mozy to make changes to my computer's hardware.  With all the scams going on I want to make sure this is Mozy.  And if it is Mozy, I want to know what I would be authorizing them to do on my hard drive. I do not want to automatically be upgraded to a paying plan.

0 Reps
JaredG
Moderator
(454)

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

Were sorry for any confusion here.  When Mozy asks to make changes to your computer all it's doing is attempting to update the Mozy backup software.  No changes to your account are made without logging into Mozy.com.  I hope this answers your question.

 

Please post any other questions or comments.

 

Thank you,

Jared
Mozy Support
ScottS1
Moderator
(105)

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

Were we able to answer your concerns? Did you have any other questions we can address? We will be marking this thread as resolved shortly.

 

Regards,

 

Scott

Mozy Forum Moderator

JaredG
Moderator
(454)

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

Just let us know if you have further questions.

 

Thank you,

Jared
Mozy Support
0 Reps
JaredG
Moderator
(454)

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

We haven't heard from you in about a week.  Were all of your questions answered?

 

Please post any questions or comments.

 

Thank you,

Jared
Mozy Support
0 Reps
JaredG
Moderator
(454)

Re: Allowing Mozy Home To Change Hardware On My Computer

@JennyLucia

 

Since we have not heard from you in over a week and we feel that a solution was provided, I have marked this thread as solved.

 

However if you have any questions in the future please come back to the Mozy community any time.

 

Thank you,

Jared
Mozy Support
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