We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Here is a really good article on how to migrate Mozy over to the Mac. Note that part of this is deleting the files from our servers if you want to use the same computer slot on the account. If you do that, just make sure all the files are on the new computer first!
To resume backups, please follow steps as per http://support.mozy.com/articles/en_US/FAQ/How-do-I-migrate-from-Windows-to-Mac to delete the Windows computer from the account so you can install Mozy to add the Mac for backups. The restore will need to be complete before you delete the Windows computer. Once a computer is deleted from the account, so are all the backed up files. But when switching platforms, this needs to be done.
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