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mibsphil
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Mozy thinks I haven't been backing up

I've gotten emails from Mozy telling me that it's been over a month since my last backup. I get the same message when I log in. However, it looks to me as though my backups are happening daily as scheduled. What's going on?

06-27-2012 05:18 PM

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carlco
Community Manager
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Solution

Re: Mozy thinks I haven't been backing up

Hi there,

 

 

I would recommend going to http://support.mozy.com and logging in. Once logged in click on live chat in the lower left and we can assist you with why this is occuring.

 

Thank you,


Carl Cochran
Mozy L2 Support Engineer
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06-28-2012 10:56 AM

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