Hi... I just copied this from the Mozy Knowledgebase. I found it by searching the word "cancel" in Knowledgebase... Hope this helps.. If they can't fix this Mac backup problem soon I will be doing the same I fear...
I want to cancel and recieve a refund for my MozyHome account.
Note: When you delete your account online, your backed up files will be deleted. If you change your mind later and if you want those files, you will not be able to get them.