We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
I kept getting the error message, and then a couple hours later, while doing unrelated things on my computer, a window popped up and said 'please configure Mozy settings' and it worked fine. Now it's working great.
I'm happy to hear that your issue has been resolved! Please let us know if you have any additional questions by posting an update or a new thread in our community forum, and our members will be happy to help.