We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!
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This tutorial will provide an overview of the most frequently asked questions about Value Added Tax(VAT). 


VAT is a European consumption tax that is applied to the value of goods and services.  It applies to goods and services that are bought and sold for use or consumption in Europe.  The VAT rate charged on services is calculated based on the place where the service has been supplied.  In this case it is being supplied by an Irish Incorporated Company, Decho Technology International Limited. 


The Irish VAT rate is 23%.  The Mozy service is subject to VAT and we are responsible for collecting and remitting this tax.  The only exceptions are Mozy Pro customers who are VAT registered outside of Ireland.  This means the customer is responsible for paying the VAT in their own country.  These customers are entitled to a 0% VAT rate from Mozy.  To Submit a VAT registration number you will log into your admin console at mozypro.com/login then click on your company or partner name in the upper right hand corner of the window. In the Partner Details section, update the billing country field by selecting your country in the drop down list and then click Save Changes.


Mozy Pro customers will receive an invoice with their VAT amount itemized.  We do not currently provide VAT invoices for Mozy Home accounts.


Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.

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