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Restore files from co... 04-29-2017
Can't log in 04-27-2017
restores 04-27-2017
Getting notification ... 04-26-2017
MozyError0 for Window... 04-26-2017
The Mozy Blog: Windows 10, FilterError0, and Digitally Signed Driver Errors
A new update has been released for the Windows client that resolves some issues users were experiencing with Windows 10. Check out the latest blog for details!

April's Webinar: Protecting Your Data From Attack
In case you missed it, April's webinar has been posted!

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Create a new post with your question and our community members and moderators will be happy to help answer it for you!

Sensei Level 1


Using the Mozy Community

This tutorial explains how to use the Mozy Community to your advantage. This video includes an overview of the forum, joining the community and creating a post. The Community is a peer to peer forum, which helps you find answers, solve problems and communicate with Mozy community. Remember you must be a registered Mozy user to log in to the community.





  1. Navigate to and click Log In.
  2. Click on the community tab. If this is your first visit to the community, fill in a Log In name in the Login name field and read and accept the terms of service by checking the box “I have read and accept the terms of service”.  Click Submit.
  3. The community home page opens. Click My Settings if you wish to add or change your personal details. Click Save Changes. You can select an Avatar by clicking Avatar and selecting one of the images provided. As your rank in the community grows, you may select an external image as your avatar.
  4. On the community home page, you can search for community posts on any topics, using the Search box. You can read the Results.
  5. On the community home page, there are two categories; Introductions and Discussions. Introductions contain the rules and guidelines of the community and ways of communicating directly with the Mozy Support team.  There is included a suggestion box. Discussions is where most interactions occur. If you have an issue, find the appropriate board and insert your question.
  6. You can credit any responses or board posts by pressing the Thumbs Up button. Or if you find a post to be inappropriate, you can flag it to Mozy Support.