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error message 03-12-2017
Refund 03-09-2017
Enter to Win a $50 Amazon Gift Card!
We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!

Don't miss it-the giveaway ends on 3/27!

Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.

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Restoring a lost file (MozyPro)

Using Mozy, you can recover files that have been deleted or lost. This tutorial explains how.



1. Right-click Mozy icon, then select Restore Files
2. Find, and select the files you want to restore.  If you have run a backup since the files have been deleted or lost, you will need to choose a date within 30 days of most recent backup by using the calendar feature on the top right corner fo the restore window.
3. Choose to overwrite or rename the files.
4. Select where you want to restore files
5. Click Restore Files
6. A window will appear displaying the status of the restore.
7. When restore is finished, verify your file is now available.