We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
1 - Get information on the file you need (Important for restoring a single file): mozyutil info --path [MOZY SERVER PATH]
2 - Start the Download after verifying file: mozyutil download --path [MOZY SERVER PATH] --output [RESTORE LOCATION]
Restoring Multiple Files:
1 - Request your folder(s) via Web Restore: 1 - Sign into your Account 2 - Select Search/List Users 3 - Select the User you want to Restore from 4 - Select the folder icon to the right of your machine 5 - In the new window, select the Devices tab on the left 6 - Click on the name of the computer you want to Restore from 7 - Continue through your folders until you find your folders 8 - Place a check mark next to your folder(s) you want to Restore 9 - Right click on the folder and select Large Download Options 10 - Give your Restore a name 11 - Select to Restore using the Mozy Linux Software 12 - Save the restore_####.mzd file
2 - Go to the location of your saved MZD file and start your Restore: mozyutil download --mzd [MZD PATH] --output [RESTORE LOCATION]