Enter to Win a $50 Amazon Gift Card! We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!
Don't miss it-the giveaway ends on 3/27!
Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That? Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
October Webinar: What are my options when contacting support?
We’ve designed Mozy to be easy to install and use but we know you might have questions along the way. In this month's webinar, Niall will discuss how to contact Mozy Support and the options available to you.
(Total run time: 35 mins)
Some highlights from the video contain:
Using the Mozy Community
Blog, Tutorial and Webinar access
Using the Idea Exchange
Using the Documentation and Knowledge Base section
Accessing the MySupport section of your account
Creating a case with Mozy support
Email, chat and phone support access
Using the Log Analyzer and understanding the Log Report
Understanding the Health Score for your account
Feel free to leave feedback in the comments below about anything in this video. In addition, we're always happy to hear from you on what topics you would like to see covered in future webinars. Let us know! We're here to help.