We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!
Community Manager


May's Webinar: How long does my data stay on Mozy servers?

May's webinar looks at the recent changes to the Mozy retention policies which gives users access to older versions of files for a longer period of time. Watch the video below to find out more! 





Questions/highlights from this Webinar:


Enhanced Data Retention

  • Current retention policies for MozyHome, Pro, Reseller and Enterprises customers
  • The new retention policy for the same products:
  • Explanation of Enhanced Data Retention and the benefits of the update:
    • Version Consolidation (VC)
    • Extended Retention (ER)
    • Adjustable Data Retention (ADR)

How does the change benefit you?

  • Increased backup performance
  • Increased restore speed
  • Increased retention and ability to choose retention policy





Thank you for stopping by and as always, should you have any questions please reach out to us through the Mozy Community by starting a new thread, posting a comment below, or feel free to reach out to support.
Thank you for using the Mozy community forums!

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Community Manager


For reference, all of our previous blogs and webinars can be found in the link below:


Mozy Blogs


Mozy Webinars



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Community Manager


If you have a moment, check out the latest community contest and tell us your personal story of a time when Mozy was really there for you. We want to hear about that time you thought all was lost, but luckily you had Mozy backup to restore your files. Leave your personal story in the comments below for a chance to win. All you have to do is leave a comment on our Community Feedback Giveaway blog post to enter to win $50!


Community Contest


Thank you so very much for being an essential part of our Community.

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Community Manager


Join Us for This Month's Webinar!

Have you joined us for a Mozy Webinar yet? If not, you should! Every month, our trainer Niall takes some time to sit down and teach a webinar, or online class, on a specific Mozy-related topic. He also takes your questions and answers at the end of the Webinar, even if they're not related to the topic he discussed that day. It's a great way to learn more about your account and get some questions answered as well.

User Groups-What are they good for?
This month's Webinar topic will be User Groups, which are available to some MozyPro and MozyEnterprise customers. If you're unsure how to use User Groups, or why you might want them on your account, tune in to learn more.

The Details


  • When: Sep 27, 2017 at 9:00 PM PDT
  • Where: Register HERE
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Just in case you missed it, September's webinar has been posted.


User Groups: What are they good for?


Please let us know if you have any questions. 

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