We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Should you ever come across an issue with your backup, you may not know how to identify the source of the issue. In this month's webinar, Niall will demonstrate how to find the source of the problem using the options in the Mozy client as well as using the Log Analyzer on the Mozy website.
Some highlights from the video contain:
Locating an error code in the History tab of the Mozy client
Functionality of the History tab
Restarting the Mozy service
View Backed up Files window
Editing existing Backup Sets
Creating new Backup Sets
Selecting files under the File System tab
Scheduling parameters and other items under the Parameters tab
Using the Log Analyzer and understanding the Log Report
If you have any questions about anything discussed in this webinar, please let us know by posting in the comments below and we will be happy to provide additional details for you. All of your feedback is valuable and appreciated!