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error message 03-12-2017
Refund 03-09-2017
Enter to Win a $50 Amazon Gift Card!
We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!

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Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
Community Manager


January Webinar: Making Sure You're Covered for the New Year

Want to make sure your backups are covered for the year ahead? Join Niall for our monthly webinar where he walks you through some important things to check.


Note: There are some audio issues between about 05:42 and 07:52. We apologize for any inconvenience.


Some Highlights from this Webinar Include:


Selecting files for backup and being aware of what you are backing up.

  • Deciding what to backup
  • How to select files in the File System tab
  • How to select files in the Backup Sets tab
  • Ensuring everything you want backed up is selected
  • Ensuring new files will be automatically selected for backup

Understand differences in scheduling and performance options.

  • Automatic backups vs. Scheduled backups
  • Scheduling parameters and options
  • Options and notifications for missed backups
  • Bandwidth Throttling (faster backups vs. faster computer)

 Assessing and protecting yourself from common issues.

  • Basic troubleshooting and causes of backups not running correctly
  • Deleting, renaming, and moving files
  • Knowing what is being backed up and when
  • External threats and protecting yourself from them

If you'd like to learn more after watching this video, here are a few useful related Knowledge Base articles:

Have questions or concerns related to this webinar? Need further clarification? Want to suggest an idea for a future webinar? Leave it in the comments below!


In order for us to best assist you with your comments, please make sure to register for the Mozy Community and log in. This allows us to more easily reply to you, private message you, find your account, and more!


Community Manager


@angelag - Thanks for posting!

Our webinars happen on a monthly basis so make sure and check our our previous webinars at the link below:


Mozy Webinars



The registration link will be made available in the monthly newsletter and we will also post the link to the registration page in the announcements section on the main page of the community


Thank you for using the Mozy community!

Community Manager


Additionally, should you have any suggestions on content you would like to see covered in our webinars, feel free to let us know in the comments below!




Are these webinars weekly?

Community Manager


@bavi - The webinar's are once a month. Keep a look out for the monthly webinar announcement in the Mozy newsletter as well as in the Announcements section of the Mozy community!

Community Manager


One additional blog that you may find useful covers all of the restore methods and also shows you what restore method may be best for you:


Which Restore Method Is Right For You?