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Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That? Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
When you receive the email containing confirmation details, follow the link provided. You are routed the MozyHome website where you can download the MozyHome client for Mac.
When the download is complete, a window appears containing the Mozy installer. double-click the installer.
When asked if you want to run this file, click Continue.
Read the introduction and click Continue.
Read the system requirements and click Continue.
Read the license agreement and click Continue and click Agree.
Select the destination for the software to saved to and click Continue.
Click Change Install Location if you wish to change the location of install. If satisfied, click Install. You may be asked for permission to install the MozyHome program. If so, fill in your details. The installation begins.
Once complete, you may be asked for your account details. Enter the email address and password you provided at registration.
Choose the type of Encyption Key you wish to use (It is recommended that you choose the MozyHome key) Click Next.
Click Next to complete the set up process.
Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.