We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
When you receive the email containing confirmation details, follow the link provided. You are routed the MozyHome website where you can download the MozyHome client for Mac.
When the download is complete, a window appears containing the Mozy installer. double-click the installer.
When asked if you want to run this file, click Continue.
Read the introduction and click Continue.
Read the system requirements and click Continue.
Read the license agreement and click Continue and click Agree.
Select the destination for the software to saved to and click Continue.
Click Change Install Location if you wish to change the location of install. If satisfied, click Install. You may be asked for permission to install the MozyHome program. If so, fill in your details. The installation begins.
Once complete, you may be asked for your account details. Enter the email address and password you provided at registration.
Choose the type of Encyption Key you wish to use (It is recommended that you choose the MozyHome key) Click Next.
Click Next to complete the set up process.
Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.