Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Announcements
CONTEST ANNOUNCEMENT! Enter to win a $50 Amazon Gift Card!
Tell us a personal story of a time when Mozy really helped you out. Did you think all was lost but found Mozy had what you needed? Did it "save your bacon" so-to-speak? Check out the latest blog for details on how to enter for a chance to win!

July's Webinar: Using a client configuration to control what your users backup
In case you missed it, today's webinar has been posted. Let us know what you think!

Looking for Support?
Create a new post with your question and our community members and moderators will be happy to help answer it for you! Don't forget to register!
Cethan_L...

Sensei Level 1

(26)

How to view user information in the admin console

This tutorial outlines steps on how to view information about a user using the MozyPro Admin Console.

 

 

STEPS:

 

  1. Log in to your account at https://mozy.com/login, using your email address and password.
  2. Click Search/List Users in the left hand menu, in the category of Users. A full list of users is displayed. This list can be filtered by choosing a filter in the Filter drop down menu.
  3. Enter the user's email address in the search field and click Submit. (If you are unsure of the email address, you can enter part of the address, but the full address is ideal for narrowing the search.)
  4. Details of the user are displayed, including Name, User Group, number of machines, storage details and when they last backed up.
  5. Click on the user's email address to see additional detail, including license key, encryption method and the name of their machines.

Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.

0