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Image backup 09-23-2017
Allowing Mozy Home To... 09-20-2017
Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...

September's Webinar: User Groups: What are they good for?
This months webinar on 09/27 will look at User Groups: what they are, how to use them and how to get the most benefit from them for your organization. Register today!

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How to update the password on a computer after it has been changed (MozyPro)

After an administrator has changed a user's password each computer configured with that user will need to have its password changed. This tutorial explains how to update a user's password on a computer.






  1. Right-click the Mozy icon in the system tray, then select Settings and then More Settings.
  2. Details of an error appears in a dialog box. This is due to the previous, now invalid password. Click OK.
  3. The MozyPro login box appears. Enter the new password. 
  4. Click Login. The user’s password has been changed on this machine (Remember you will need to change the passwords on all machines associated with this account).