Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Threads Date
Android Auto Photo Up... 03-27-2017
Shuriken malware in M... 03-27-2017
Favorites 03-27-2017
error message 03-12-2017
Refund 03-09-2017
Community Feedback Contest Winners Announced!
The Winners from the Mozy Community Feedback Contest have been announced! Did you win? See who won a $50 Amazon Gift Card on the blog today...

Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.

Sensei Level 1


How to update the password on a computer after it has been changed (MozyPro)

After an administrator has changed a user's password each computer configured with that user will need to have its password changed. This tutorial explains how to update a user's password on a computer.






  1. Right-click the Mozy icon in the system tray, then select Settings and then More Settings.
  2. Details of an error appears in a dialog box. This is due to the previous, now invalid password. Click OK.
  3. The MozyPro login box appears. Enter the new password. 
  4. Click Login. The user’s password has been changed on this machine (Remember you will need to change the passwords on all machines associated with this account).