We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.



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Latest from the Blog: Restoring files from an earlier date
One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

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How to update the password on a computer after it has been changed (MozyPro)

After an administrator has changed a user's password each computer configured with that user will need to have its password changed. This tutorial explains how to update a user's password on a computer.






  1. Right-click the Mozy icon in the system tray, then select Settings and then More Settings.
  2. Details of an error appears in a dialog box. This is due to the previous, now invalid password. Click OK.
  3. The MozyPro login box appears. Enter the new password. 
  4. Click Login. The user’s password has been changed on this machine (Remember you will need to change the passwords on all machines associated with this account).


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