Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Threads Date
error message 03-12-2017
Refund 03-09-2017
Announcements
Enter to Win a $50 Amazon Gift Card!
We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!

Don't miss it-the giveaway ends on 3/27!


Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
zachm
Admin Emeritus

(401)

How to increase storage for a user's computer

If a computer running MozyPro has run out of storage space no backup will occur. By using the Admin Console, an administrator can add storage space, also called quota, to a computer. This tutorial explains how.

 

 

STEPS:

 

  1. Click Search/List Machines on the left side of the Admin Console.
  2. A list of computers associated with that email address appears.
  3. Next to the computer you want to add resources to, click Change under the section Space Used.
  4. Enter the new total amount you want assigned to that computer.
  5. Click Submit.

Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.