Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
If a computer running MozyPro has run out of storage space no backup will occur. By using the Admin Console, an administrator can add storage space, also called quota, to a computer. This tutorial explains how.
Click Search/List Machines on the left side of the Admin Console.
A list of computers associated with that email address appears.
Next to the computer you want to add resources to, click Change under the section Space Used.
Enter the new total amount you want assigned to that computer.
Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.