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This tutorial explains the steps for resetting your admin password on the MozyPro Admin Console.
07-21-2011 06:35 AM
I've tried this and 3 times and no password ever comes. Without a passowrd I can't get anywhere.
10-08-2013 10:26 AM
What I meant to say is that the email with the link to change the password never comes.
10-08-2013 11:14 AM
I had the same problem.... Called the support number, but they want your Mozy 9 digit support number, which I did not have.... I had to use an alternate account... You might try contacting sales to get to support..
11-29-2013 01:34 PM
Hi, I never received reset password link in mail, what now? I've tried 2x!
02-08-2014 09:19 AM