We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

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One of the handiest features of Mozy is being able to restore from an earlier date in your backup history. Learn more in today's blog!

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How to assign a license key to a user via the Admin Console

How to assign a license key to a user via the Admin Console





  1. Log in to your account at https://mozy.com/login, using your admin email address and password.
  2. Click Assign Keys in the sidebar under the section Resources.
  3. If there is any additional user groups in the account other than the default user group, select the User Group in the drop down menu.  Then Click Submit
  4. A window opens, displaying how many Server and Desktop keys are available and how much Storage Quota is available for both. Enter the email address of the user in the field of an unassigned license key.
  5. Enter the quota amount. The default amount is 1GB.
  6. Check Send emails, so the user will receive an email with the license key and an link to download the client from Mozy Support
  7. Click Assign. The user is now assigned a key.

Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.


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