Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
Click Add New Role in the sidebar under the section Admins.
When prompted, fill in the relevant information; Role name, Parent admin and, in some cases, Config Group
Click Save Changes
A new window opens with two tabs; Capabilities and Members. In Capabilities, select the privileges and capabilities allowed within the role. You can do this by checking the box next to a privilege. Any admins assigned to this role will have the abilities that you grant them here.
Click Save Changes.
To assign an Admin to the role, click the tab Members.
Click the link Add/remove admins and check the admin(s) to whom you wish to assign the role.
Click Save Changes. You have created a role and assigned Admins to it. If you wish to view the new Role, click the link List Roles in the sidebar under Admins.
Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.