We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Click Add New Admin in the sidebar under the section Admins.
When prompted, fill in the relevant information; Name, Email, Parent Admin (The admin above the new admin in the hierarchy), the User Group(s) which the new admin will belong to and the role to which they are assigned.
When finished, click Save Changes. The new admin is sent an email to activate their account.
If you wish to view the new admin, click the link List Admins in the sidebar under Admins and select the new admin from the list that appears. If the admin has not yet activated their account, you can activate here from the Admin Console. Click Activate Admin. Create a new a password at least 8 characters long. Click Save Changes and the admin is activated.
Please note: This tutorial is not intended as a forum thread but rather to provide support through the video and documentation within. Please post any questions in the support community.