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emk
Cook
(0)
Solved (Go to Solution)

syncing

do you have to do something to sync the files that are in stash?  because when i save a file to stash on my desktop, when i open it from stash on my laptop it does not have the changes i made and vice versa.

0
Ted_Haeger
Moderator
(260)

Re: syncing

emk:

 

You should not need to do anything except save the changes and close the file from the editor app on one computer, and then allow the update to happen. When you open the file on the other linked computer, you should see the changes. As long as you don't already have a previous version already opened, then all should be working. Is that how you're doing it already?

 

--Ted

Ted Haeger
Mozy Product Management
0
emk
Cook
(0)
Solution

Re: syncing

thought i was doing that but obviously not.  just tried again and it worked.  thanks!

0
Ted_Haeger
Moderator
(260)

Re: syncing

No worries, emk. Keep us posted on your progress.

 

--T

Ted Haeger
Mozy Product Management
0
rwitkow
Cook
(0)

Re: syncing

I am having a similar problem with syncing. Stash is installed both on my notebook and desktop. I'm traveling today with my notebook and full folders in my desktop's Stash folder are not showing up on my notebook. Is there any way to force a sync?

0
rwitkow
Cook
(0)

Re: syncing

Problem solved. I found the Stash task in the Task Manager, stopped it, and then from the start menuand ran Stash. That solved it. 20 files I had created over the past week came over immediately.

0
Ted_Haeger
Moderator
(260)

Re: syncing

rwitkow:

 

Are both computers logged in using the same MozyHome account? Also, check to see whether either computer's Stash software is paused. (Click the Stash icon in the system tray to bring up the menu, and make sure that Pause shows in the menu.)

 

If both are connected, and neither is paused, we'll look into next steps to troubleshoot.

 

--Ted

Ted Haeger
Mozy Product Management
0
Ted_Haeger
Moderator
(260)

Re: syncing

Fantastic! I'm glad to hear that it's up and running for you.

 

--Ted

Ted Haeger
Mozy Product Management
0

Re: syncing (hibernation problem)

I had a similar problem. The reason was probably windows hibernation - after I "woke up" my laptop it didn't start to sync with other computers. Solved it by pausing and then resuming sync (right-click on stash icon).