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Solved (Go to Solution)

sync: where is the sync folder on my hard drive? how do I move a file into sync?

I am unable to find the Mozy Sync icon

0
Solution

Re: sync: where is the sync folder on my hard drive? how do I move a file into sync?

disregard this post

 

just figured it out

ShawnL
Community Manager
(400)

Re: sync: where is the sync folder on my hard drive? how do I move a file into sync?

@warmbread

 

Please let us know if you have any additional questions and we will be happy to help! 

Have a great day!

Shawn L.
Community Manager
0
angelag
Community Manager
(528)

Re: sync: where is the sync folder on my hard drive? how do I move a file into sync?

Hi @warmbread,

 

We're so glad that you were able to figure out where to find your Sync folder. Is there anything further we can help you with today?

 

For any other users who may have this same question, we have a fantastic KB article titled Where is my Mozy Sync file folder located? that you can check out.

 

Feel free to leave any questions, comments, or concerns here for us and we'll be happy to help!

Angela G.
Community Moderator/Technical Support
0
Wayward
Shogun Level 3
(617)

Re: sync: where is the sync folder on my hard drive? how do I move a file into sync?


angelag wrote:

Hi @warmbread,

 

We're so glad that you were able to figure out where to find your Sync folder. Is there anything further we can help you with today?

 

For any other users who may have this same question, we have a fantastic KB article titled Where is my Mozy Sync file folder located? that you can check out.

 

Feel free to leave any questions, comments, or concerns here for us and we'll be happy to help!


@angelag ... just a minor side note.  The 2014 Knowledge Base article you link is absolutely correct and indicates that the default location for the Mozy Sync folder is ...

 

For Windows: C:\Users\[your username]\Sync

For Mac: /Users/mozy/Sync

 

There must have been a minor change since 2014.  I recently reinstalled Mozy Sync on a Windows computer and the default location was C:\Users\[your username]\Mozy Sync rather than C:\Users\[your username]\Sync

 

This is certainly minor but might be worth a KB article update.

 

Wayward

"Five out of four people have a problem with fractions." ... unknown
0
ShawnL
Community Manager
(400)

Re: sync: where is the sync folder on my hard drive? how do I move a file into sync?

@Wayward

 

Thank you for this feedback and we will need to investigate and update where needed. I'm also involved in the Knowledge Base side of things so we can get this updated quickly. 

 

Thanks again!

 

 

Shawn L.
Community Manager
0