Latest from the Blog: How to Find Your Support ID
MozyPro customers who are looking for Phone Support will need their 9-digit Support ID in order to get through. Today's blog post covers the steps you need to take to find yours...
I am not logged in anywhere. All I have to do is click on my Sync icon on any of my computers, and it lets me access the files that I have sent to Sync. Seems odd that if I go to Mozy.com I have to log in to access my files, but if I just click that little icon I can access them with no password! I don't understand, because your documentation states that "when accessing your online sync folder through the Mozy Sync icon, you can control whether your password is required or you are automatically logged in. If you use a shared computer, Mozy recommends you require the password to be entered". I opened the Mozy Sync Preferences window, I clicked settings, I selected "Require password to access files online"........but I still don't need a password. I'm really confused!
That when you click on Restore Files or land at Devices and Synced to the left, a password is required upon logging into that site alone, but not on the local machine because you've already done so when installing Sync. However, you can potentially password-protect your Sync contents by:
- Encrypting the files with a 3rd party program/tool
- This is great in case someone has access to your computer and finds your Sync folder
Thanks for your help. I think that the description under the heading "Set Whether a Password Is Required to Access Your Online Sync Folder" under Mozy Security that refers to the Mozy Sync Icon is what caused my confusion - it really reads like you can choose to require a password when using the icon. At least now I know that you can't.