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maloneto...

Sensei Level 1
(28)
Solved (Go to Solution)

Synch on Android

One more question please. We have android and apple. Files will share between them? if on same account?

0
PTNubs
Moderator
(272)
Solution

Re: Synch on Android

@malonetony83

For files in the Sync folder from a desktop computer, yes.

The same files will be accessible in the mobile app on both platforms.

 

Please note however, that currently, the mobile app only supports uploading photos from the Android and Apple devices to the sync. Other documents you want to use, you'll need to ensure they are added to the Sync folder from a desktop (Windows or Mac) computer.


Peter M
Community Moderator
angelag
Community Manager
(1042)

Re: Synch on Android

@malonetony83,

 

Yes for sure, and @PTNubs is correct when he brings up the Sync product. The apps on both iOS and Android will allow you to access your backed up files (those that were backed up from a computer) but not add to your backup, however with Sync you can not only access the synced files, but add to them directly from the phone.

 

So if you want to be able to use Mozy to share between the Android and iOS devices, you'll want to upload to your sync folder via the app on the first one, and then access from the sync folder on the second device. Super easy!

 

Please let me know if that clarifies it for you, or if there's anything further you'd like to know.

Angela G.
Community Moderator/Technical Support
Tyler_W
Moderator
(72)

Re: Synch on Android

@malonetony83 We haven't heard back from you yet. Is this thread resolved? 

Tyler W.
Community Moderator, L1 Team Lead
0
angelag
Community Manager
(1042)

Re: Synch on Android

Hi @malonetony83,


Just reaching out to you once more on this thread, is it working for you now? If this issue is resolved, please feel free to mark the answer that helped resolve it as the solution. 

Angela G.
Community Moderator/Technical Support
0
JaredG
Moderator
(580)

Re: Synch on Android

This thread appears to have been solved and I have marked the appropriate post as the solution, however please post if you have any additional questions.

 

Thank you,

Jared
Mozy Support
0
maloneto...

Sensei Level 1
(28)

Re: Synch on Android

We're good here thanks

ShawnL
Community Manager
(565)

Re: Synch on Android

@malonetony83

Please let us know if you have any additional questions and our community members will be happy to help. 

Thank you for using the Mozy community!

Shawn L.
Community Manager
0