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ADR
Cook
(0)
Solved (Go to Solution)

Sync Verification error

I cannot link my PC to Moxy Sync.

 

When I try to link the computer I get a verification error message stating that Sync is disabled on my account and that I should login to the account pages to enable it -

 

I don't see an option within the account pages to enable sync.

 

How do I enable Sync for my account?

0 Reps
Marcr
Moderator
(82)
Solution

Re: Sync Verification error

@ADR Thanks for your post, i have pulled the account details and it shows that Sync is enabled for your account. Also i show that there has been data that has been uploaded to Sync in the last 24 hours. Are you still having problems?

 

 

Thanks,

 

Marc 

0 Reps
dillon
Community Manager
(128)

Re: Sync Verification error

Hello @ADR,

 

Just checking up on your situation, it appears that its been a few days since your last Sync. Is Sync working ok?

 

Please keep us updated if you continue to have issues!

Thanks,

Dillon
Mozy Senior Support Technician
Sync | Linux | Restore SME
0 Reps

Re: Sync Verification error

II'm having the same issue but do not see a solution here...

 

I cannot link my PC to Mozy Sync.

 

When I try to link the computer I get a verification error message stating that Sync is disabled on my account and that I should login to the account pages to enable it -

 

I don't see an option within the account pages to enable sync.

 

How do I enable Sync for my account?

0 Reps