Enter to Win a $50 Amazon Gift Card! We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!
Don't miss it-the giveaway ends on 3/27!
Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That? Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
Could you email a copy of the Stash log file to email@example.com? You can retrieve the log by right-clicking on the Stash icon in your system tray, then select Help, then Collect log files.... Send the file produced by that process to the listed email address, and I'll have a look at the problem.
Thanks. If the stash icon refuses to cooperate, you can access the log directly at C:\Users\<your username>\AppData\Local\Stash, in a file called stash.log. That's assuming this is Windows. If this is a Mac it would be in the /Users/<your username/Library/Logs folder.