CONTEST ANNOUNCEMENT! Enter to win a $50 Amazon Gift Card!
Tell us a personal story of a time when Mozy really helped you out. Did you think all was lost but found Mozy had what you needed? Did it "save your bacon" so-to-speak? Check out the latest blog for details on how to enter for a chance to win!
Latest Blog: How to Set Up Multiple Log-Ins for Your Account Want to set up multiple sets of credentials so different people in your office/home can log in to your account? Check out today's blog for more information on what you need and how to do it...
Have you tried pausing and resuming Sync? If you right click on the Sync icon you will see an option to pause, then right click again and choose resume. If this doesn't work then the easiest thing you can do is reinstall Sync and try again. If for any reason none of this works then we can create a case for you and get the Sync logs from you and go from there.