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maloneto...

Sensei Level 1
(20)
Solved (Go to Solution)

Backup phone

So the Synch app does back up my iPad?
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Wayward
Overlord Level 1
(320)

Re: Backup phone

@malonetony83 ...

 

To the best of my knowledge, Mozy Sync will not backup (sync) your iPad; however the Mozy Sync app will allow you to upload files to the sync server or download files from the sync server.

 

Perhaps someone from Mozy can correct me if this information is not correct.

 

Wayward

"Five out of four people have a problem with fractions." ... unknown
angelag
Community Manager
(320)
Solution

Re: Backup phone

@malonetony83,

 

Thanks for asking, @Wayward is correct in the fact that the application will not automatically back up your iPad. However, you can upload files to your Sync folder manually via the Mozy app in order to keep them safe and securely backed up.

 

For instructions on how to do so, check out the article How to upload files to Sync from your Mobile Device for steps and more information.

 

Alternatively, if you backup your iPad to your computer (which Apple typically recommends) you can select those backed up files from the backup software on your computer to ensure they're being checked and updated as changes (the backups you run) are made. For more information on selecting files, see: How do I select files for backup?

 

Don't hesitate to let us know if you have any other questions or concerns-we're happy to help!

Angela G.
Community Moderator/Technical Support
ShawnL
Community Manager
(146)

Re: Backup phone

@malonetony83

 

There are a couple Sync and Mobile app blogs that you may find of interest in our blog section! Should you have any questions, feel free to post in this thread or in the comments section of a blog article. We're here to help!

 

Take care!

Shawn L.
Community Manager
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maloneto...

Sensei Level 1
(20)

Re: Backup phone

Will the mobile app backup my iPad
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Wayward
Overlord Level 1
(320)

Re: Backup phone


malonetony83 wrote:
Will the mobile app backup my iPad

@malonetony83...

 

No.  The mobile app will not automatically backup your iPad.  However, the app can be used to upload (backup) individual files, as needed.  Several links in earlier responses may be of interest.

 

Wayward

"Five out of four people have a problem with fractions." ... unknown
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angelag
Community Manager
(320)

Re: Backup phone

@malonetony83,

 

Hi there, did you see my previous message? The app is not a backup service. It's more for accessing files from your account. However, you can manually upload files to your Sync folder from the mobile app to back them up.

 

For instructions on how to do so, check out the article How to upload files to Sync from your Mobile Device for steps and more information.

Angela G.
Community Moderator/Technical Support
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maloneto...

Sensei Level 1
(20)

Re: Backup phone

Ok thank you
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Tyler_W
Moderator
(50)

Re: Backup phone

@malonetony83 Has your issue been resolved regarding this thread? If so, please let us know.

 

Tyler W.
Community Moderator, L1 Team Lead
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maloneto...

Sensei Level 1
(20)

Re: Backup phone

Yes this question is answered thanks
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