Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Labels
Announcements
CONTEST ANNOUNCEMENT! Enter to win a $50 Amazon Gift Card!
Tell us a personal story of a time when Mozy really helped you out. Did you think all was lost but found Mozy had what you needed? Did it "save your bacon" so-to-speak? Check out the contest blog post for details on how to enter for a chance to win!

Latest Blog: How to Back Up Those Summer Vacation Photos
Want to make sure that your precious vacation memories are safely and securely backed up to your account? Follow the steps in the latest blog post to ensure that they are...
jbtx
Student
(0)

mobile phone sync on Mozy

For a few months last  year pictures taken on my Driod (Verizon) with Mozy app, would automaticlly upload to my computer each time it ran the Sync. then it stopped.When I contacted Mozy support  I was told Mozy did not support mibile apps or that function. It was a very very handy feature. anybody have a simular experience? or know how to twist an arm at Mozy to get the feature back?

Jbtx

0
Fryer
Moderator
(540)

Re: mobile phone sync on Mozy

This should help you:

 

http://support.mozy.com/articles/en_US/Documentation/uploading-to-sync

-
Please remember to mark the solution post and give thumbs up to helpful posts.

Mozy Premium Support
Senior Engineer

Term and conditions
http://mozy.com/terms

Latest Download
https://mozy.com/download/
0
jbtx
Student
(0)

Re: mobile phone sync on Mozy

Have been able to upload photo's from S5 phone to computer Mozy -pictures-mobile uploads. By opening Mozy-sync-all files.

Then go to gallery on phone -select pictures-share-mozy sync.

since I updated gallery to Google photo's I can not get the sync to work.

is anyone using a different method? or do I nee to uninstall the Google photo file?

0
dillon
Community Manager
(145)

Re: mobile phone sync on Mozy

@jbtx,

 

I can also repeat this on my device while using other applications allows the upload, like Gallery or Root Explorer.

 

It appears that anything utilizing Google Drive does not allow it to send to Mozy, while the same can send to other applications. I'll get an internal ticket placed on this. 

 

Thank you for letting us know!

Thanks,

Dillon
Mozy Senior Support Technician
Sync | Linux | Restore SME