Click to close the image preview

Showing results for 
Search instead for 
Do you mean 
Enter to Win a $50 Amazon Gift Card!
We've decided to redesign our Mozy Community and we want YOUR feedback. Run on over to our Community Feedback Giveaway and tell us what you think about our current Community, what you'd like to see from a new Community design, or anything else Community-related for a chance at a $50 gift card!

Don't miss it-the giveaway ends on 3/27!

Join Us for the March Webinar: My Backup Is Not Working, How Do I Fix That?
Have you ever wondered how to troubleshoot your backups when they're missed or stop working fully? Join us on March 29th at 9AM PST while we walk you through some basic troubleshooting and your options for fixing backup issues with Support. Register HERE.
Solved (Go to Solution)

app doesn't like "&" in folder names

Hi, all,


ABSOLUTELY LOVE the new Mozy app for iPad and iPhone.  I had a terrible time though with one particular folder.  The items were all there and visible when I'd log in from my computer's browser, but for some reason, the app would never be able to enter that folder.  Just figured out the problem-- the folder has an "ampersand" in the name.  Apparently, that's buggy with the app-- once I changed the name of the folder, it (and its contents) opened just fine within the app.


Wanted to pass along in case anyone else encountered similar issues.


     Cheers,  MN




Re: app doesn't like "&" in folder names

mafnoor - Thanks for the information. I will make sure it gets to right channels.

If a response has resolved your issue, please mark it as a solution to help the Mozy community.

Term and conditions

Latest Download

Re: app doesn't like "&" in folder names

Interesting!  Nice catch!


Tech :-)


Re: app doesn't like "&" in folder names



fixed my issue as well... i only had a few folders with & in the path and it would break on those.


of course, these were the items i needed to access on the go.


great catch Robot Very Happy

Elite Level 1

Re: app doesn't like "&" in folder names

This should be fixed in 1.2.