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Pamtrebets
Assassin
(3)
Solved (Go to Solution)

Mozy app for IPad is not displaying PDF files on whole screen.

For the past couple of months Mozy on Ipad has been displaying PDF files in the upper left corner of Ipad screen rather than the whole screen. It is difficult to read them. When will this issue be fixed? 

0
BretA
Moderator
(161)

Re: Mozy app for IPad is not displaying PDF files on whole screen.

@Pamtrebets 

 

This is a known issue that affects certain models/versions of iPads, and it will be fixed in the next release. It was supposed to be fixed in the current release, but it only fixed certain models/versions. Then it seems the problem did not get reported again for a little while, which set back the resolution even futher. However, a recent update stated that testing was nearly finished, but we don't have an ETA yet. There are many combinations of iPads and iOS versions that need to be tested, so the process has taken longer as a result.

 

I will update this thread once I receive any new information.

 

-BretA

0
Pamtrebets
Assassin
(3)

Re: Mozy app for IPad is not displaying PDF files on whole screen.

Thank you.
0
Fritsh
Elite Level 1
(11)
Solution

Re: Mozy app for IPad is not displaying PDF files on whole screen.

it seems to be solved in todays release

Pamtrebets
Assassin
(3)

Re: Mozy app for IPad is not displaying PDF files on whole screen.

Yes it is FINALLY fixed! Yippee!
0
zachm
Admin Emeritus
(386)

Re: Mozy app for IPad is not displaying PDF files on whole screen.

Yes, others are confirming this is fixed as well. Happy to hear!

Zach M.
Community Manager