We are upgrading our Mozy Community!
The new community will have new features, a much improved user interface and will work on your mobile devices.
You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform.
Please see this link for further support options that are always available to you.
We apologize for the inconvenience this may cause.
Mozy app for IPad is not displaying PDF files on whole screen.
For the past couple of months Mozy on Ipad has been displaying PDF files in the upper left corner of Ipad screen rather than the whole screen. It is difficult to read them. When will this issue be fixed?
This is a known issue that affects certain models/versions of iPads, and it will be fixed in the next release. It was supposed to be fixed in the current release, but it only fixed certain models/versions. Then it seems the problem did not get reported again for a little while, which set back the resolution even futher. However, a recent update stated that testing was nearly finished, but we don't have an ETA yet. There are many combinations of iPads and iOS versions that need to be tested, so the process has taken longer as a result.
I will update this thread once I receive any new information.