We are upgrading our Mozy Community! The new community will have new features, a much improved user interface and will work on your mobile devices. You will be able to access the community during the upgrade but you won’t be able to post until we’ve migrated every user to our new platform. Please see this link for further support options that are always available to you.

We apologize for the inconvenience this may cause.

http://community.mozy.com/t5/Mozy-App-for-Mobile/Mobile-backup-deleted/td-p/82718

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Mobile backup deleted?

So, I had the Mozy app on my HTC phone, backing up my pictures mostly. Then my phone broke, got it fixed, broke again, then broke again, then finally broke again - at this point it's been over the 30 days since a backup, and my phone sync is gone from the account. I should have backed up the phone backup onto my laptop, but I totally forgot in the midst of trying to get the phone fixed etc. Any chance Mozy still has the files lying around somewhere? I pay them money, so it would be nice. Anybody know if there is a way to check?

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zachm
Admin Emeritus
(393)

Re: Mobile backup deleted?

Interesting question. Let me get an expert on this particular subject.

 

Zach M.
Community Manager
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