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indesign
Warrior
(5)
Solved (Go to Solution)

How to ensure WLM contacts re backed up?

I have Email and contacts checked to be backed up but the file is empty.

0
AllanH
Moderator
(203)
Solution

Re: How to ensure WLM contacts re backed up?

Hi @indesign

 

The process is different for backing up WLM compared to Outlook, where one simply has to select the correct .PST files to backup. With WLM, you will need to export your contacts, emails into a file and backup that file up with Mozy. As exporting WLM is beyond the scope of this forum, we aren't able to assist with that procedure. However, I have done some research and found the following support article from Microsoft which outlines how to export your email, contacts to a file that can be backed up:

 

https://support.microsoft.com/en-us/help/14031/windows-live-mail-import-export-email-contacts-calend...

 

Take note of where this file is saved after exporting it. Then add that location to the backup by adding the following path in the File System tab from Mozy Settings:

 

C:\Users\<username>\AppData\Local\Microsoft\Windows Live Mail

 

Thanks!

 

 

indesign
Warrior
(5)

Re: How to ensure WLM contacts re backed up?

Thanks for the assist. I will give this a go and let you know.

 

ShawnL
Community Manager
(488)

Re: How to ensure WLM contacts re backed up?

@indesign - Thank you for reaching out to the Mozy community for assistance. Please let us know if you need any additional assistance and we will be happy to help!

 

Have a great day!

Shawn L.
Community Manager
0
AngelinaS
Moderator
(222)

Re: How to ensure WLM contacts re backed up?

@indesign   Was the information provided in this thread helpful in answering your questions?


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Thank you,


Angie
Moderator