New from the Blog: Tour of your MozyHome Account
Join us for Part 1 and 2 in our series where we provide a detailed tour of the MozyHome account settings.
May's Webinar: How long does my data stay on Mozy servers? This months webinar on 05/31 will look at the recent changes to the Mozy retention policies which gives users access to older versions of files for longer. Register today!
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Unfortunately the auto uploads aren't working as they should currently, we're aware of the problem and currently working to resolve it, we apologize for any inconvenience.
The Mozy mobile app does have to be running in the background for uploads to work, so you'll want to open the app, then minimize it so it stays running without closing down. Then you should be able to manually upload files. The Auto uploads may work if you leave Mozy running continuously, but we understand that may not be convenient. We do hope to have this sorted in a future app release.